If you are interested in applying for a position with us, please click the 'Online Application' button below for the role you are applying for. Please have all of the information ready, as you will need to complete the form in one session.
If you prefer, you can download a word or pdf application form using the buttons below and e-mail it to admin@empowersupport.co.uk
Current Vacancies will be listed below. If we are not currently hiring but you are interested in working with Empower, please submit your email below for notifications about vacancies.
Thrive At Home (DSS)
Mental Health Support Worker - Bank
Job type: Bank Hourly rate: £13.00 weekdays, £15.00 weekends, £18.00 bank holidays Location: Thrive at Home Community Support Service within Swansea and Neath Port Talbot Are you passionate about shaping the future of mental health support? Do you believe that with the right support people with mental health problems can live fulfilling lives, not only surviving but thriving in the community? Do you want to be in at the grassroots of a pioneering and visionary mental health support company? If the answers to these questions are yes, we may be the company for you! About Us: So, who are we? Empower Support's Thrive at Home is a new service offering mental health care in the form of support in peoples' own homes. Thrive at Home strives to move away from the traditional domiciliary care model. We provide recovery focused individually tailored support to adults with mental illness in the localities of Swansea and Neath Port Talbot. Our vision for 'Thrive at Home' is simple, we believe that every person has the right to ‘be their best self and live their best life’, a life which is best lived out in the community and not in hospital. Empower Support is owned and run by registered mental health nurses with extensive experience within the NHS across multiple fields. We have seen the need for high standard post-hospital social care; thus we strive to ensure that our clients have both the support team needed to thrive in the community. We strive to create a positive working culture based around our values, to appreciate all staff, honour the key work that they carry out and recognise the importance of our staff. As a company, we pride ourselves on providing a high standard of service user-centred support in order to achieve a fundamental and lasting improvement in quality of life. We place great emphasis on holistic recovery and a sense of purpose and belonging. We believe that each and every person has the ability to grow and develop, moving beyond ‘clinical recovery’ and ‘symptom management’. With the correct support, individuals with a mental illness can go on to achieve worthwhile and independent lifestyles. Empower Support has an exciting opportunity for those who wish to take the next step in their career. As a Recovery Worker you should hold the same values as Empower Support, working towards breaking down the stigma that surrounds mental illness, providing second to none care and supporting and ensuring the well-being and comfort of the people we support. You will be involved in supporting the daily activities of the people we support within their own homes and in the community. The activities are person-centred and recovery focused; promoting their dignity, independence and well-being. The role entails zero to minimal hands-on personal care. The ability to drive and hold a valid driving licence is essential An enhanced criminal record check is required for this role (an ‘open’ DBS on the update service is preferable) Responsibilities As a Mental Health Recovery worker, you will be expected to work the hours according to each individualised package of care; shift patterns will vary but will generally be between the hours of 7am to 9pm 7 days a week, depending on need. This will be determined by the individual's package of care. Support plans will be individualised, but some of the responsibilities included in the role of Recovery Workers include; Promoting service-users wellbeing Encouraging independence and supporting with activities of daily living Supporting service users to find meaningful occupation, hobbies, voluntary or paid work Supporting services users to integrate into the local community and attend activities Monitoring any changes in mental state and physical health Promoting a healthy balanced lifestyle Supporting service users to attend appointments Monitoring and administering medication Zero to minimal hands-on personal care We also provide access to the community for individuals, providing them with social companionship and supporting them with activities and appointments. As part of our community outreach we run social groups around Swansea and Neath Port Talbot to meet the social and emotional needs of not only our clients but anyone else who wants to join us. Qualifications If not already qualified, we would require you to work towards your QCF level 2 in Health and Social Care qualification, starting in your first year of employment with us. This qualification is at no cost to you as the employee. Proven experience in social care is advantageous but not essential as full induction and training will be provided. Some understanding of mental illness and the main diagnoses such as schizophrenia, bipolar disorder, depression, anxiety and personality disorder would be beneficial. Job Benefits You will have 30 days annual leave (pro rata for part time employees). We support flexible working patterns to fit in with family life. You will have access to continuous development opportunities, including sponsorship for professional and academic qualifications. We support you in planning for your future with our pension scheme. Travel time between care visits is paid at the hourly rate Mileage between care visits is at 45p per mile. If you feel that Empower is the company for you and your values match ours, please do not hesitate to apply or reach out and find out more information about ourselves or the job role.
Hiraeth House (Residential)
Mental Health Support Worker - Bank
Job type: Full Time/Part Time/Bank Hourly rate: £13.00 weekdays, £15.00 nights and weekends, £18.00 bank holidays Location: Hiraeth House, 77 Mansel Street, Swansea Are you passionate about shaping the future of mental health support? Do you believe that with the right support people with mental health problems can live fulfilling lives, not only surviving but thriving in the community? Do you want to be in at the grassroots of a pioneering and visionary mental health support company? If the answers to these questions are yes, we may be the company for you! We are a 6-bedded residential home for adults aged 18 and over with mental health problems. Hiraeth House has undergone extensive renovation to convert it into high-specification accommodation. It is positioned in Swansea’s City Centre, allowing easy access to the local amenities. About Us: So, who are we? Empower Support is owned and run by registered mental health nurses with extensive experience within the NHS across multiple fields. We have seen the need for high standard post-hospital social care; thus we strive to ensure that our clients have both the support team needed to thrive in the community. Empower Support is managed by a knowledgeable and highly qualified Registered Manager with a wealth of experience in the social care sector. We strive to create a positive working culture based around our values, to appreciate all staff, honour the key work that they carry out and recognise the importance of highly skilled staff. As a company, we pride ourselves on providing a high standard of service user-centred support in order to achieve a fundamental and lasting improvement in; quality of life, recovery and a sense of purpose and belonging. We believe that each and every person has the ability to grow and develop and move beyond ‘clinical recovery’ and ‘symptom management’ with a holistic approach. With the correct support people with a mental health diagnosis can go on to achieve worthwhile and independent lifestyles. Empower Support facilitate this by working within a recovery-focused framework. Empower Support has an exciting opportunity for those who wish to take the next step in their career and make a difference by supporting individuals to achieve independent and positive lifestyles. As a Mental Health Support Worker, you should hold the same values as Empower Support; work towards breaking down the stigma that surrounds mental illness, provide second to none care and support and ensure the well-being and comfort of the people we support. You will be involved in supporting the daily activities of the people we support. The activities are person-centred and recovery-focused; promoting their dignity, independence and well-being. The ability to drive and hold a valid driving licence is desired for this role but is not essential An enhanced criminal record check is required for this role (an ‘open’ DBS on the update service is preferable) Responsibilities Support plans will be individualised, but some of the responsibilities included in the role of Support Workers include; Promoting service-users’ wellbeing Encouraging independence and supporting with activities of daily living Supporting service users to find meaningful occupation, hobbies, voluntary or paid work Supporting services users to integrate into the local community and attend activities Monitoring any changes in mental state and physical health Promoting a healthy, balanced lifestyle Supporting service users to attend appointments Monitoring and administering medication As a Mental Health Support Worker, you will be expected to work any shift within the 24-hour period. We operate a standard shift pattern, i.e. a mixture of early shifts (7am-2:30pm), late shifts (1:30pm-9pm) and night shifts (8:30pm-7:30am). We will always aim to accommodate requests for certain shifts, but this cannot be guaranteed as the safe running of the service is our ultimate priority. We will also aim to have rotas prepared several weeks in advance for your convenience. Qualifications If not already qualified, we will support you in working towards your QCF level 2 in Health and Social Care. Proven experience in social care is advantageous but not essential as full induction and training will be provided. Some understanding of mental illness and the main diagnoses such as schizophrenia, bipolar disorder, depression, anxiety and personality disorder would be beneficial. Job Benefits 30 days holiday (pro rata for part time employees) We aim to be as accommodating as possible regarding shift preferences You will have access to continuous development opportunities We support you in planning for your future with our pension scheme If you feel that Empower is the company for you and your values match ours, please do not hesitate to apply or reach out for more information about ourselves or the job role.
Hiraeth House (Residential)
Team Leader - Full Time
Job Title: Team Leader Salary: £16.50 per hour (weekday rate) + enhanced pay for unsociable hours Hours: 37.5 per week Annual Leave: 30 days per year Contract: Permanent Job Overview We are looking for a confident, compassionate and highly organised Team Leader to join Hiraeth House, our residential mental health service in Swansea. Empower Support is a nurse owned and nurse led organisation, and our approach is rooted in the recovery model — promoting independence, dignity and meaningful choice for every person we support. As Team Leader, you will play a key role in the day to day running of the service. Your week will be split between office based leadership tasks and hands on support with residents, ensuring that high quality, person centred care is delivered at all times. You will supervise and develop staff, contribute to support plans and risk assessments, and help maintain a safe, supportive and empowering environment for residents. This role is ideal for someone with experience in mental health support who is ready to step into a leadership position, or an existing Team Leader seeking a values driven organisation with strong clinical oversight. You will be supported by the Registered Manager, the RI and senior colleagues across Empower Support. Supporting Residents •Deliver person centred support in line with individual support plans •Promote independence, meaningful occupation and community engagement •Support residents with daily living skills, finances, and social networks •Administer medication safely and in line with policy •Facilitate access to primary care and health promotion •Contribute to support plans, risk assessments and goal setting •Attend MDT meetings and liaise with external agencies •Ensure compliance with legal frameworks (DoLS, MHA) •Monitor and record community leave •Encourage advocacy, family involvement and service user participation •Maintain accurate, professional records •Stay up to date with evidence based practice Supporting Staff •Provide calm, confident leadership and act as a positive role model •Support staff development through coaching, supervision and appraisal •Participate in induction and training of new staff •Facilitate in house training on key topics •Ensure staff compliance with training, e learning and SCW standards •Promote a respectful, team focused culture •Chair or attend staff meetings •Support staff to register with Social Care Wales Managerial Duties •Lead the service in the Registered Manager’s absence •Participate in the on call rota •Work flexibly, including weekends and bank holidays •Maintain confidentiality and follow all company policies •Contribute to assessments of new referrals •Submit safeguarding referrals when required •Record incidents, accidents and near misses •Produce reports as needed •Support the rostering process •Contribute to policy development and review •Maintain HR and resident monitoring spreadsheets Person Specification Essential •QCF Level 3 (or above) in Health & Social Care •Registered with Social Care Wales •Experience supporting adults with mental illness •Experience with support planning and risk assessments •Strong communication and IT skills (Microsoft Office, electronic records) •Ability to prioritise workload and manage competing demands •Commitment to person centred, recovery focused practice •Respectful, non judgemental approach •Full UK driving licence and access to a business use vehicle •A satisfactory Enhanced DBS check •Willingness to travel locally for meetings Desirable •QCF Level 4 (or willingness to work towards it) •Experience supervising staff, leading shifts or coordinating teams •Experience conducting supervisions and appraisals •Knowledge of legislation relating to adults with mental illness •Understanding of positive risk taking and risk management •Ability to facilitate meaningful activities and community engagement Why Join Us? •Supportive, nurse led organisation •Strong senior leadership and regular supervision •Opportunities for progression and funded qualifications •A meaningful role where you can genuinely make a difference How to Apply Please click on the Team Leader Online Application button at the top of the page. This role is ideal for motivated professionals committed to delivering compassionate care while leading a dedicated team. Applicants should possess excellent organisational skills, a proactive attitude, and a genuine passion for supporting adults with mental health challenges.
